Technical Support

Technical Support

Technical Support:

Based on your subscription plan, you will have access to our support service:

Bronze Plan: Email support for up to 5 tickets per month

Silver Plan: Email support for up to 10 tickets per month

Gold Plan: Email support for up to 15 tickets per month

Diamond Plan: Email or phone support for up to 20 tickets per month

We recommend selecting the "Customized Implementation Support" option to benefit from personalized technical assistance during the setup period.

 

Custom Support Options:

Support Hours

Day Morning Afternoon
Monday 9:00 AM - 12:30 PM 1:30 PM - 5:30 PM
Tuesday 8:30 AM - 12:30 PM 1:30 PM - 5:30 PM
Wednesday 8:30 AM - 12:30 PM 1:30 PM - 5:30 PM
Thursday 8:30 AM - 12:30 PM 1:30 PM - 5:30 PM
Friday 8:30 AM - 12:00 PM Closed

Feel free to contact us during these hours for any assistance.

Learning Platform Project Support